1. Introduction
Welcome to Max Pro Digitizing. By accessing our website and using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
2. Services Offered
Max Pro Digitizing provides the following services:
- Embroidery Digitizing
- Vector Art Conversion
- Custom Patch Production
- Web Development Services
All services are delivered based on the specifications provided by the client.
3. Order Process
- Clients must provide clear instructions, artwork, and requirements when placing an order
- Any missing or unclear details may affect the final result
- Orders are processed only after confirmation and/or payment
4. Turnaround Time
- Standard turnaround time varies depending on the service
- Rush orders are available upon request
- Delays may occur if required information is not provided on time
5. Revisions & Edits
- We offer free revisions for minor adjustments
- Major changes or redesign requests may incur additional charges
- Revision requests must be made within a reasonable time after delivery
6. Payments
- All payments must be made in advance unless otherwise agreed
- Prices vary depending on complexity, size, and service type
- Payment methods will be specified during the order process
7. Refund Policy
- Refunds are subject to our Refund Policy
- Customers are encouraged to request revisions before requesting refunds
- Refunds will only be issued under valid conditions
8. Client Responsibilities
Clients are responsible for:
- Providing accurate and complete information
- Reviewing final files before approval
- Ensuring that submitted artwork does not violate any copyrights
9. Intellectual Property
- Clients retain ownership of the artwork they provide
- Max Pro Digitizing reserves the right to use completed work for portfolio or promotional purposes unless requested otherwise
10. Limitation of Liability
Max Pro Digitizing is not liable for:
- Any loss resulting from misuse of delivered files
- Production errors caused by incorrect machine settings
- Indirect or consequential damages
11. Confidentiality
We respect client confidentiality and do not share or sell any client data or designs to third parties.
12. Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of any changes.
